Returns & Exchanges
At Torque Fitness, we stand behind the durability of our gear and offer a 30-day return window for items in original condition. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your equipment in its original packaging, ensuring all bolts, manuals, and accessories are included to qualify for a full refund.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects the returned gear for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.
